Enhanced Community Notification Service (eCNS)

The Enhanced Community Notification Service (eCNS) is used to notify end users, via an automated telephone message, of alerts and emergencies in your area.1


Bell was mandated by the CRTC to provide various municipalities with a list of addresses and phone numbers for both listed and unlisted Bell Home phone and Business subscribers2 so residents can benefit from the service.


This service will only be used to notify you of emergency events. An emergency is defined as “an imminent or occurring danger which represents a threat to the life, the health or the security of a person”.


MunicipalityLaunch DateContact Information
Saint-Maurice, QuebecSeptember 2013If you have any questions, please contact your local public authority:
City manager: Andrée Neault
Phone: 819 374-4525
Email: andree.neault@st-maurice.ca
Website: www.st-maurice.ca
Halton Region, Ontario
(City of Burlington, Town of Halton
Hills, Town of Milton, Town of Oakville)
November 2013The Regional Municipality of Halton
1151 Bronte Road
Oakville, Ontario
Tel: Dial 311 or 905-825-6000
Toll free: 1-866-442-5866 | TTY: 905-827-9833
Email: accesshalton@halton.ca
Website: www.halton.ca
Québec City region
(City of Québec, L'Ancienne-Lorette, Saint-Augustin-de-Desmaures and Wendake)
October 2014City of Québec
Phone: 418 641-6010
Email: renseignements@ville.quebec.qc.ca
Website: www.ville.quebec.qc.ca
Bois Des Filion, QuébecJune 2016City of Bois des Filion
Phone: 450-621-1460 ext 199
Email: secincendie@ville.bois-des-filion.qc.ca
Website: http://ville.bois-des-filion.qc.ca
Laval, QuébecJune 2016City of Laval
1333, boulevard Chomedey, Rez-de-chaussée, C.P. 422,
succursale Saint-Martin, Laval (Québec) H7V 3Z4
Phone: 311 or 450 978-8000
Email: info@laval.ca
Website: http://www.laval.ca

(1) This is only applicable if your phone is in a municipality identified above.
(2) Your name will not be provided as part of this service. Mobile phone numbers, four-party lines and nomadic voice over IP phone services will not receive notification through the eCNS. This use of information was authorized by the CRTC in Telecom Decisions 2007-13 and 2008-37.