Private Label Dial Internet

 

Private Label Dial Internet (PLI) is a turnkey solution enabling you to act as a virtual dial up ISP in Canada.

PLI service is supported by an extensive IP network throughout Canada reaching more than 90% of the Canadian population through local dial up POPs. Provided through a world class, fault tolerant, and 24x7 monitored network, you can be assured that your customers will enjoy a quality experience online.

We manage all of the technical elements of the service including hosting, while you market, sell and collect the revenues by billing your customers. This frees you up to channel your capital investments to develop other value added services, generate new revenues, and create customer loyalty.

The PLI solution can be turned on quickly providing fast time-to-market and penetration. As it is low in cost to the end customer, dial up service is a good service to target price sensitive customers, and get customers without a current internet connection started online. With a call centre that includes white labelled scripting and call answer, the whole service will reflect your brand. Your customers will have access to help desk and trouble shooting 24 x 7 x 365.

Our flexible end user plans, ranging from basic to extended, have chargeable features and options including:

  • Dial up network - both hardware and infrastructure
  • ISP services - email, Web, news, DNS, and Radius
  • Customer care and technical support from a single call centre
  • Data feeds for billing end-users
  • Usage, statistics and ordering summary reports for end-user intelligence purposes

Basic features include:

  • Dial up Network Management, ISP back Office support, call centre, reporting, billing data, end user self care capabilities, and ISP branding

Optional features include:

  • Webmail, antivirus, antispam, and domain name service

Other Product features include:

  • User to dial port ratio between 8:1 and 10:1 which means that your customer will virtually never get a busy signal.
  • Customer care support from Windows 95 to XP and Mac OS 8 to OS x
  • End user self care capabilities including change password, add/change/delete email accounts, web space, changing account type, generating reports, etc.

For information about Bell Private Label Dial Internet Service, contact your account prime or contact us.