Voice Access

 

Bell has a wide range of high quality voice access services to help you grow your business. With the largest footprint in Ontario and Québec of traditional voice access services, we can deliver feature-rich solutions to meet the needs of your customers. You can also leverage our IP voice solutions to quickly and cost effectively expand your next-generation services.

 

Megalink - Primary Rate Interface (PRI)

Bell’s Integrated Services Digital Network (ISDN) – Primary Rate Interface (PRI) known as Megalink provides high-capacity, digital access to the local telephone network for simple, seamless integration of voice, data and video communications. Our PRI service offers a host of robust call management features and is a sophisticated, rate competitive system for enhanced client service and internal business communications.

 

This versatile service accommodates a variety of needs and offers:

  • Local access for PBX phone systems (Primary Branch Exchanges) that can be customized to meet specific requirements for business customers
  • High capacity local access facilities for dedicated termination of local or toll-free traffic
  • DID (direct inward dialling) numbers for assignment to your customers

Benefits

  • Cost savings – fewer connections and digital cards provide substantial savings
  • Efficiency – simplified network management, maintenance and billing provide day-to-day operational savings
  • Cost effective – minimal upfront investment requirements; existing equipment and devices may be used, leveraging previous investments in capital equipment
  • End-user productivity – features, speed, call quality and simultaneous multiple transmission capabilities boost users’ productivity
  • Advanced features – powerful set of call management features
  • Custom fit – solution customized to meet your customer’s individual business needs
Business Lines - Individual Business Line

Business Lines from Bell provide simple, reliable, flexible and seamless service that is easily customized with SmartTouch features.

 

Business Lines can be used for a telephone, fax or modem connection. And by switching network facilities, you can transmit voice and data at speeds of up to 64 Kbps using your own equipment. Our service also includes a free directory listing in the business alphabetical section.

 

Business Lines offer:

  • Competitive rates in the majority of core areas in Ontario and Québec
  • Essential features required by business customers in an easy bundle structure
  • Efficient end-to-end support by highly-skilled professionals
  • Easily complements other Bell services such as an overflow for PRI, dial back-up for Point of Sales and Internet applications, or for use for alarm circuits
Centrex

Our Centrex service is a centrally-managed telephone network service that offers enhanced voice, data and networking capabilities. With this service, you can easily provide a fully functional and scalable telephone network to your customers – without the need of a major capital investment.

 

Your customers will benefit from the inclusive feature set and applications that can easily be added to the Centrex line with minimal investment. Multiple features such as Call Transfer, Call Forwarding, Call Waiting, Call Park, Three Way Calling, Message Manager and Integrated Voice Messaging make this a truly customizable solution.

 

Centrex features include:

      • Unique seven-digit telephone number per user
      • A touchtone line with access to a wide variety of system and standard features
      • Feature customized lines based on individual requirements
      • Compatibility with a wide choice of telephone sets and accessories

 

In addition to the basic service offering, Centrex offers unique applications to further enhance the Centrex product portfolio including:

      • Large Organization Centrex (LOC)
      • National Centrex Service (NCS)
      • Wide Area Centrex (WAC)
      • Integrated Voice Mail
      • Contact Centre Solutions
      • Telemanagement Solutions
      • Station Configuration Management (SCM) – provides customers with a secure inventory management and Centrex provisioning tool
      • Station Message Detail Recording (SMDR) – provides customers with the ability to monitor, analyze and allocate telephone call expenses and thus exercise control over those costs

The benefits of Centrex include:

      • Enhanced voice, data, and office software applications and digital technology
      • Tailored to meet your  telecommunication needs
      • Flexibility to easily accommodate permanent and/or temporary growth situations
      • 24/7 technical support
Residential Access Service (RAS)

Strengthen your business and add value to your customers by adding Residential Access Service (RAS) from Bell Wholesale to your telecommunications product suite. RAS provides the opportunity to resell Bell residential local lines and features in forborne exchanges in Ontario and Québec1.

 

This service provides access to Bell’s extensive network with no upfront investment requirements. In addition, you have the option to resell Bell’s top Smart Touch features. And, when bundled with our Bell Wholesale Toll product you can benefit from competitive long distance rates while creating new and unique bundles to differentiate your service offerings in the marketplace.

 

RAS offers:

      • Competitive pricing in forborne exchanges
      • The opportunity to extend your reseller brand
      • Up-sell and cross-sell opportunities to your existing customers
      • Increased customer loyalty by the value you provide to your customers
      • Reduced customer churn by offering local service and bundle product offers
1 Includes exchanges in the operating territory of Bell Aliant Regional Communications, Limited Partnership in the provinces of Ontario and Québec. RAS Lines include Touch Tone, 911 and Bell Relay Service

 

Wholesale Hosted PBX

Wholesale Hosted PBX from Bell is a robust and reliable hosted-PBX platform delivered over a private and dedicated cloud-based infrastructure.Service providers and resellers will access a complete communications solution by combining carrier-grade PBX services, unified communications and advanced business applications.

 

Wholesale Hosted PBX service has three fully adaptable packages to meet the needs of your end users:

  • Basic – suitable for users or locations where robust services are not required, e.g. lobby phone, warehouse or analogue phone.
  • Standard – ideal for users who are heavily reliant on communications to perform their day-to-day tasks.
  • Premium – optimal for mobile users requiring a full suite of features and applications that are quickly customized on demand.

 

Wholesale Hosted PBX provides significant benefits including:

  • Fully managed and scalable solution
  • Maximum revenue potential
  • Fast turn-up time
  • Position yourself as a one-stop shop with bundled access, hardware and professional services

Limitations apply when dialing 9-1-1 using the Wholesale SIP Trunking and Wholesale Hosted PBX services; see http://www.wholesale.bell.ca/emergency-service-limitations/

 

Wholesale SIP Trunking

Wholesale SIP Trunking from Bell provides reliable, high quality IP voice services to meet the needs of your business customers. By combining voice and data over a single connection, Bell’s Wholesale SIP Trunking enables you to offer your customers and their end users cost-effective IP voice services while simplifying their IT management. Leverage Bell’s flexible and scalable IP voice services to broaden your product portfolio, grow your market and strengthen your brand.

 

Components of the service include:

  • Individual trunk for direct SIP delivery
  • Direct Inward Dial “DID”
  • Enhanced DID

 

Wholesale SIP Trunking features include:

  • Economical on-net and long distance calling
  • Toll free numbers, directory listings and local number portability

 

Benefits to you and your end users include:

  • Scalability – increase capacity one channel at a time, unlike traditional voice services
  • Interoperability – allows for integration with a wide variety of applications and digital services
  • Simplified management – easily add new PBXs or locations
  • Optimized broadband utilization – bandwidth remains available for data when it is not being used for calls
  • Revenue opportunities – quick turn up time combined with cost savings to your end users provides you with maximum revenue potential

Limitations apply when dialing 9-1-1 using the Wholesale SIP Trunking and Wholesale Hosted PBX services; see http://www.wholesale.bell.ca/emergency-service-limitations/

Megalink - Primary Rate Interface (PRI)

  • Bell is Canada’s first telecommunications company with more than 130 years of experience
  • Bell offers an extensive and reliable network in Canada at competitive rates
  • Bell provides customers with one-stop shopping for all their voice and data needs
  • With multiple wire centres in core exchanges, Bell provides superior access and route diversity options
  • Offering competitive rates for both inbound and outbound toll, Bell provides resellers with a total package for success
  • Bell offers built-in redundancies throughout the core network for backup reliability
  • Our service is backed by the largest team of voice professionals in Canada, we have superior performance standards, consistent quality transmission and clear reception
Business Lines - Individual Business Lines
  • Bell is Canada’s first telecommunications company with more than 130 years of experience
  • Bell has a reliable and the most extensive network in Canada with a large footprint for wireline services in Ontario and Québec, and a large presence in western Canada
  • Bell offers flexible and competitive rates that are tailored to meet your needs, whether you are a Service Provider needing complementary services or established resellers looking for an alternate provider to service an existing base
Centrex
  • Bell is Canada’s first telecommunications company with more than 130 years of experience
  • Bell has the most extensive and reliable network in Canada with an extensive footprint for wireline services in Ontario and Québec
  • Our voice services are backed by the largest team of voice professionals in Canada
  • Our network sets the industry benchmark for superior performance standards, consistent quality transmission and clear reception
Residential Access Service (RAS)
  • Bell is Canada’s first telecommunications company with more than 130 years of experience
  • Bell has one of the most extensive and reliable telephone networks in Canada
  • By becoming a reseller of Bell’s top of the line telephony network, you add a new revenue stream to your business with no upfront investment
  • Our local service can complement your product portfolio and increase customer loyalty by improving the value of the services you provide to current customers and new prospects
  • Bell considers our residential resellers to be valued partners with whom we would share outbound marketing lists and scripting support
Wholesale Hosted PBX
  • Bell is Canada’s first telecommunications company with more than 130 years of experience
  • Bell offers one-stop shopping for voice and data, including professional services and hardware
  • Bell’s services provide the speed and reliability needed to run voice and collaboration applications
  • Bell invests more than $3 billion a year to make its network and services even better
Wholesale SIP Trunking
  • Bell is Canada’s first telecommunications company with more than 130 years of experience
  • Bell offers one-stop shopping for voice and data, including professional services and hardware
  • Bell’s services provide the speed and reliability needed to run voice and collaboration applications
  • Bell invests more than $3 billion a year to make its network and services even better